Water is standing away from the floor drain instead of running to it
As materials are evaluated, a kitchen floor is pitched to the drain, so a puddle sitting still means the drain is blocked or the water is coming up out of it.
Homes and commercial properties
New Mexico
Our building recovery team removes water from kitchens and dining areas while prioritizing sanitation, equipment protection, and a practical path toward reopening.
Signs to look for
As materials are evaluated, if you notice any of these problems, call us before water has more time to spread into nearby materials.
As materials are evaluated, a kitchen floor is pitched to the drain, so a puddle sitting still means the drain is blocked or the water is coming up out of it.
As materials are evaluated, gurgling means the line is struggling and the next surge will come up onto the floor.
As materials are evaluated, water gets into a cooler panel at the joints, at the base channel and through damaged skins.
As materials are evaluated, grout is the weak point in a kitchen floor and it lets water reach the setting bed and the slab below.
From the building building assessment, that corner takes the most water in the building and the wall behind it is usually FRP wall panel over gypsum.
Across the affected building area, front of house carpet hides water because the pattern and the low light forgive everything.
What happens
Our building recovery team adjusts the work to what got wet, how far the water traveled, and which materials can be saved.
As materials are evaluated, we identify whether this is supply water, drain water or outside water, because that sets the whole construction-aware scope.
Across the affected building area, anything in permeable packaging goes out, and so does any compromised can, meaning dented, rusted, seam damaged or swollen.
Across the affected building area, drain water and grease trap water are contained and extracted to controlled disposal.
Our building recovery team rolls or blocks up prep table, reach in refrigerator and line equipment so the floor under them is extracted and cleaned.
For sound structural recovery, floors are cleaned with detergent and agitation, including grout lines and the drain surround where soils sit.
From the building building assessment, every food contact surface in the affected zone is washed, rinsed and treated with an appropriate sanitizer at label strength.
Talk with a restoration specialist
Describe the source, the impacted rooms, and when you first noticed the damage.
What to expect
From the building assessment, here is how we usually handle restaurant water cleanup near New Mexico.
Across the affected building area, supply water, drain water and outside water are three different jobs with three different scopes.
Your callFrom the building building assessment, get power to the wet area off, stop using the dish machine and the affected drains, and keep staff out of standing water.
+5 minutesAcross the affected building area, move unaffected product into sound refrigeration and set aside anything that touched the water.
+15 minutesFor sound structural recovery, we meter the kitchen, the dining room and the shared walls, then agree what is contaminated and what is simply wet.
On arrivalAcross the affected building area, contaminated water is extracted to controlled disposal and equipment is rolled or blocked up so the floor under it is reached.
First hours on siteFor sound structural recovery, floors, grout, drain surrounds, walls and food contact surfaces are cleaned and then treated with a sanitizer at label strength.
OvernightFrom the building building assessment, air movers, Professional dehumidifiers and air scrubbers go in with baseline readings recorded.
Before we leaveUnderstanding the cost
As materials are evaluated, we explain the recommended work and price before you approve the job. As materials are evaluated, these examples show what may change the estimate.
| Common situation | What the estimate may include | Typical range |
|---|---|---|
| Dining room only, clean water, extraction, cleaning and drying | From the building assessment, national estimate. As materials are evaluated, carpet extraction, banquette handling and three to four days of drying. | $2,500 to $8,000 |
| Commercial kitchen and dining room, drain water, cleaning, disinfection and drying | From the building assessment, national estimate. For sound structural recovery, contained extraction, equipment moves, food surface work and controlled disposal. | $8,000 to $25,000 |
| Restaurant cleanup priced by affected area, clean water | From the building assessment, national estimate. As materials are evaluated, the commercial band, applied to supply line and appliance water in either half of the building. | $4 to $9 per square foot |
| Contaminated water cleanup priced by affected area | From the building assessment, national estimate. From the building assessment, floor drain, grease trap and sewer water sit in this commercial band. | $9 to $18 per square foot |
| Walk in cooler panel section removal and drying | From the building assessment, national estimate. For sound structural recovery, excludes your refrigeration contractor's disconnect and reconnect. | $1,500 to $6,000 |
| Quarry tile, grout and drain surround deep cleaning | From the building assessment, national estimate. As materials are evaluated, detergent cleaning with agitation, then sanitizer at label strength. | $600 to $2,500 |
| Contaminated debris and discarded product removal, per container load | From the building assessment, national estimate. As materials are evaluated, controlled disposal, documented for your loss record. | $400 to $900 |
| After hours or overnight dispatch charge | From the building assessment, national estimate. For sound structural recovery, almost every restaurant job includes closed hours work. | $100 to $400 |
Affected area, measured rather than eyeballed
The construction-aware scope is the wet and contaminated footprint, including under equipment. That drives both cleaning labor and the equipment count.
Clean supply water versus drain water
Across the affected building area, a broken supply line is clean water.
How much fixed equipment has to be moved
Across the affected building area, every prep table, reach in refrigerator and line unit that gets rolled out is labor.
Walk in cooler involvement
As materials are evaluated, metering, opening or replacing a section of cooler panel is skilled work and it interacts with your refrigeration contractor.
Overnight and closed hours work
From the building assessment, working while you are closed is the norm here, and an after hours dispatch charge commonly runs $100 to $400 nationally.
Food contact surface cleaning volume
For sound structural recovery, washing, rinsing and sanitizing every affected surface at label strength takes time and it cannot be rushed.
Why timing matters
For sound structural recovery, water can keep moving into nearby materials even when the surface looks dry.
For sound structural recovery, wages, spoiled product and lost covers stack up every day the doors stay shut.
As materials are evaluated, pushing drain water across a kitchen carries bacteria into dry areas and under equipment.
As materials are evaluated, water that entered at a joint or the base channel is sealed between two steel faces in a room kept cold, with no evaporation path at all.
For sound structural recovery, soil left in grout lines and around a drain reactivates as soon as the floor gets wet again.
Helpful service information
From the building assessment, start with the short explanation. For sound structural recovery, open a card if you want a little more detail.
For sound structural recovery, food areas have to be clean in a way an inspector can verify, and the building has to be dry in a way a meter can verify.
As materials are evaluated, a restaurant loss is judged on two standards at once. For sound structural recovery, food areas have to be clean in a way an inspector can verify, and the building has to be dry in a way a meter can verify.
Across the affected building area, cooler panels are steel skins over a closed cell foam core, and that foam resists capillary uptake rather than drawing water upward.
As materials are evaluated, the walk in cooler is the item most often handled wrong. Across the affected building area, cooler panels are steel skins over a closed cell foam core, and that foam resists capillary uptake rather than drawing water upward.
For sound structural recovery, quarry tile sits on a setting bed over concrete, and both are dense, so they release moisture only into very dry air.
From the building assessment, kitchen floors are the slow half of a restaurant dry down. For sound structural recovery, quarry tile sits on a setting bed over concrete, and both are dense, so they release moisture only into very dry air.
Help near you
Choose your area below, or call (877) 361-7453 and describe what happened.
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Get a Quote: (877) 361-7453Common questions
As materials are evaluated, as national estimates, a dining room only loss commonly runs $2,500 to $8,000. As materials are evaluated, a kitchen and dining room with drain water is often $8,000 to $25,000.
From the building building assessment, that is your health department's call, not ours. Across the affected building area, contaminated water in a food area almost always means closing that area.
For sound structural recovery, cleaning and disinfection is usually one overnight shift. For sound structural recovery, drying commonly runs three to five days, but reopening often happens before drying finishes if the health department clears the food areas.
From the building building assessment, anything in permeable packaging, and any can that is dented, rusted, seam damaged or swollen.
As materials are evaluated, tell them. From the building building assessment, in most jurisdictions notification is mandatory after a sewage backup or a loss of potable water, so it is not really a choice.
For sound structural recovery, often, but the decision is not ours. For sound structural recovery, your refrigeration and gas service techs evaluate anything with a motor, a control board or a gas connection.
As materials are evaluated, shut the heater down first, meaning the gas control to off or the breaker off, then close the cold inlet valve.
Talk with a restoration specialist
Describe the source, the impacted rooms, and when you first noticed the damage.
Areas we serve
Our building recovery team evaluate homes, businesses, and managed properties throughout New Mexico and nearby communities.
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